---
title: How to Access the 3CX Web Client
description: "To access the **[3CX](https://3cx.com)Web Client**, just follow these few easy steps: ### 1. Find Your Login Details Open your email inbox and look for an email with the subject **\"Welcome to 3CX\"** sent by the system or your IT administrator.…"
url: "https://solusipbx.id/en/pusat-bantuan/3cx-web-client-login-guide/"
updated: "2026-10-05"
category: "3CX Softphone: Webclient and Apps"
---

# How to Access the 3CX Web Client

To access the **[3CX](https://3cx.com)Web Client**, just follow these few easy steps:

### 1. Find Your Login Details

Open your email inbox and look for an email with the subject **"Welcome to 3CX"** sent by the system or your IT administrator. Inside that email you'll find:

- **Web Client URL** (example: `https://3cx.id`)
- **Extension Number** (this acts as your username)
- **Password**

### 2. How to Log In

1. Click the **Web Client URL** from the email using a browser such as Google Chrome or Microsoft Edge.
2. Enter your **Extension Number** in the username field.
3. Enter your **Password**.
4. Click **Login**.

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### 💡 Extra Tip: Install It as an App (PWA)

For extra convenience so you don't have to open a browser every time, you can install it directly on your computer:

1. After successfully logging into the Web Client, look at the **Address Bar** at the top of your browser.
2. Click the **Download/Install** icon (usually a monitor with a down arrow, or a "+" symbol).
3. Click the **Install** button.
4. The 3CX app will now appear on your computer's desktop just like a regular application.

If you've lost your welcome email, you can ask your company's IT administrator to **resend the welcome email** so you get the correct access link.

Do you also need a guide for **connecting the 3CX app on your phone (Android/iOS)** using a QR code?